Accessing pay slips online requires going through a reliable digital safe, and Arkevia is one of the most widely used platforms in France for storing these documents. The question arises: what criteria truly distinguish a secure connection from a risky one on MyArkevia, and what should be checked before even clicking on a link received by email?
Arkevia Digital Safe: Compliance and Retention Period
Not all digital safes are equal in terms of legal proof. The key point for an employee is the certification of the service used by their employer.
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| Criterion | Arkevia | Non-certified Safe |
|---|---|---|
| Applied Standard | NF Z 42-020 | Variable or absent |
| Retention Period | 50 years | Often limited to the duration of the contract |
| Integrity Proof | Ensured by the service itself | Up to the employee |
| Access After Leaving the Company | Maintained | Deleted in most cases |
| Value in Case of Labor Dispute | Directly admissible | Contestable |
The NF Z 42-020 certification means that the integrity of the pay slips is guaranteed by the platform. In the event of a dispute over remuneration or hours worked, an employee can produce their pay slips extracted from Arkevia without having to prove that they have not been altered.
Another important point: the retention of 50 years far exceeds the lifespan of an employment contract. An employee who leaves their company retains access to their personal space on MyArkevia, which solves the classic problem of losing pay slips when changing employers.
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To view your Arkevia pay slips, simply log in with the email address provided during account activation, then navigate to the documents section.
Phishing and Official MyArkevia Email Addresses
Phishing attempts targeting users of digital safes are on the rise. Arkevia has issued a clear warning on its homepage: only two sending addresses are legitimate.
- [email protected]: used for general communications and support requests
- [email protected]: used for automatic notifications (new pay slip deposit, account activation)
- Any other sender address mentioning Arkevia should be considered suspicious, even if the email’s visual closely resembles the official graphic charter
The basic reflex is to check the full sender address, not just the displayed name. A fraudulent email may indicate “MyArkevia” as the sender’s name while coming from an unrelated domain.
Arkevia also specifies never to share your password via email. The platform does not request this type of information through messages, which allows for immediate identification of a phishing attempt.
Account Access Recovery for Arkevia: Procedure and Documentation
Losing MyArkevia credentials blocks access to all archived documents. The emergency recovery procedure differs from a simple “forgot password” process.
Required Documentation for Access Recovery
Recent guides outline a procedure that requires providing three elements:
- A valid identification document (national identity card or passport)
- Proof of employment linked to the company that activated the safe (paper pay slip, employer certificate, or employment contract)
- Specific information about the employer (company name, SIRET number if available)
This level of requirement is explained by the nature of the documents stored. A safe containing pay slips over several decades cannot be unlocked with a simple backup email address. Identity verification protects the employee against unauthorized access to their personal data.
Secure Connection on the MyArkevia Platform
The official login address remains myarkevia.com. It is advisable to avoid clicking on a link received by email or using a search engine that could redirect to a fraudulent site.
Typing the URL directly into the browser’s address bar and then checking for the presence of the HTTPS lock remains the most reliable method. No personal data should be entered on a page without a valid SSL certificate.
Managing the Personal Space and Accessible Documents
The Arkevia personal space is not limited to pay slips. Employers can also deposit other HR documents: employment contracts, training certificates, amendments. The classification is automated by categories, which prevents the employee from manually sorting their files.
Mobile access works through the smartphone browser, without a dedicated app to install. Documents remain accessible as long as the digital safe is active, even after changing employers. The new position has no impact on the archives already deposited by a previous employer.
However, each company only deposits its own documents. An employee who has worked at three companies using Arkevia will find all their pay slips in one space, sorted by employer. This grouping simplifies subsequent administrative procedures (retirement application, tax declaration, contesting a seniority calculation).
Regularly checking this space allows for quickly spotting a missing document, rather than realizing a slip is absent several years later. An employee who verifies their pay slips as soon as they are deposited on Arkevia saves time and reduces the risk of a late dispute with a former employer.